Alfaaz Mavani is a highly experienced professional in customer success and retail operations, currently serving as Manager of Customer Success at Bandwidth Inc. since March 2020. In this role, Alfaaz Mavani has successfully managed relationships with over 25 strategic partners while leading multiple facets of customer support, including issue resolution and strategic project management. Previous experience includes roles at Starbucks as a Shift Supervisor, where leadership of a 20+ team focused on customer service was key, and as Retail Operations Manager at Something Custom Printed, where marketing initiatives significantly boosted sales. Alfaaz Mavani also possesses a background in supply chain management from an internship at UNX Industries, and kitchen management experience from Amante Gourmet Pizza. Alfaaz Mavani holds a Bachelor of Science in Business Administration with a focus on Marketing from East Carolina University.
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