Ana Morales

Ana Morales has extensive experience in billing and customer support roles, currently serving as the Team Lead for Global Billing Support at Bandwidth Inc. since October 2021, after progressively advancing through various billing analyst positions. Prior to this, Ana worked at InDemand Services where responsibilities included coordinating the hiring of temporary employees and managing performance metrics. Experience also includes a customer service role at Duke Energy Corporation, an administrative position at Maid Perfect Housekeeping managing client schedules and invoicing, and a customer service specialist position at Xerox focusing on health insurance inquiries. Ana holds a Bachelor of Business Administration degree with a concentration in Human Resources Management from Strayer University.