Bianca Manea-Mocan

Bianca Manea-Mocan is a seasoned professional in customer engagement and success, currently serving as a Senior Customer Engagement Specialist in Product Compliance at Bandwidth Inc. since February 2022. Previous roles include Customer Success Manager at SightCall, where responsibility encompassed managing 20 enterprise accounts and ensuring customer satisfaction and product adoption, and similar positions at Voxbone and SLI Systems, focusing on customer onboarding, training, and support. Bianca's career began with technical IT support roles at Control Risks and Bosch Service Solutions, complemented by internships in marketing and commerce. Academically, Bianca holds a Master's degree in E-Commerce from Université Paris-Est Créteil and additional degrees in Advertising and International Marketing from West University of Timisoara.