Bradley McClure is a seasoned professional with expertise in customer success management and education. Currently serving as a Premium Customer Success Manager at Bandwidth Inc. since July 2021, Bradley focuses on enhancing customer satisfaction and developing tailored tools alongside product teams. With a long-standing role in the Wake County Public School System as both a coach and a high school social studies teacher, Bradley has demonstrated a commitment to student engagement and instructional innovation through comprehensive unit design and data-driven interventions. Previous experience includes a customer success role at Feedtrail, where responsibilities encompassed managing client accounts and enhancing patient experience tools in healthcare settings, as well as a sales development position that involved educating prospective customers. Bradley holds a Bachelor of Arts in History from Elon University, complemented by a teaching license certification.
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