Ruth Gal

Ruth Gal's work experience begins in 2017 as a Customer Service Representative at Babcom Centers. Ruth'sresponsibilities included handling sensitive information, guiding customers through the process of creating an automative identification, and managing pressuring situations.

In 2018, Ruth became a Retail Shift Supervisor at LC Waikiki, where they planned and directed day-to-day store operations, maintained high store standards, fostered a positive environment, and managed employee scheduling.

Later in 2018, Ruth joined Super-Pharm as a Sales Agent. In this role, they provided optic solutions to customers, managed and tracked orders, ordered supplies, and consistently achieved personal and team sales goals.

In 2020, Ruth transitioned to Concentrix as a Customer Service Representative. Ruth supported high-profile clients, introduced workflows to new hires, coached new employees, and improved communication systems for both new and tenured agents. In 2021, they were promoted to Customer Service Team Lead at the same company. In this role, Ruth designed and implemented internal procedures, created a new hire onboarding process, resolved conflicts, and managed a team of 20 with additional support for over 100 agents.

Current year and beyond, Ruth is working as an Operations Team Lead at Bayes Esports, where they lead the operations team without a specified end date.

Overall, Ruth Gal has a strong background in customer service and team leadership, with a focus on maximizing efficiencies, implementing procedures, and ensuring optimal employee performance.

Ruth Gal attended Amit High School from 2012 to 2018, where they studied Industry and Management. In addition, they obtained a Technological Certification Diploma 3.1 from Amit in June 2018.