Sandra Iriarte Albiol

Support Manager at Bango

Sandra Iriarte Albiol has extensive experience in customer service and operations management within the technology and digital content sectors. Since October 2015, Sandra has held various roles at Bango, including Support Manager and Platform Operations Team Lead, where responsibilities included enhancing mobile payment experiences for global digital content sales. Prior experience includes positions as an Executive Customer Service Advisor at Spotify, providing assistance on product selection, and as a Spanish Customer Service Representative at IFM Europe Ltd, managing IT support for automotive dealership networks. Sandra's early career included roles as a Marketing and Sales Assistant at Tinytronic S.L. and shop assistant positions, demonstrating a versatile skill set in customer engagement and support. Education includes a Level 2 Customer Service Management course from Vision2learn in 2013.

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Org chart

Timeline

  • Support Manager

    June, 2020 - present

  • Platform Operations Team Lead

    October, 2018

  • Platform Operations Performance Controller

    June, 2017

  • Technical Customer Service Advisor

    October, 2015