Megan Gagnon has extensive experience in customer experience and employee engagement, currently serving as Vice President and Customer Experience Manager at Bangor Savings Bank since June 2017. In this role, Megan collaborates with stakeholders across the organization to enhance customer experiences and designed initiatives to promote corporate culture and employee engagement. Previously, from April 2010 to March 2017, Megan worked at Verizon Wireless as Lead Operations Supervisor, where significant contributions included leading workshops focused on employee engagement and improving absenteeism through strategic partnerships with Senior Managers and Supervisors.
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