Umair Ahmed Khan

Umair Ahmed Khan is an experienced professional in product management and customer service with a strong background in the banking sector. Currently serving as a Senior Product Manager for Cards at Bank Alfalah Limited since November 2016, Umair specializes in debit and credit card product management as well as digital enablement. Previously, Umair held the position of Manager CF Experience Design, focusing on enhancing customer satisfaction and resolving queries efficiently. Prior experience includes roles at MCB Bank Limited, where responsibilities involved leading the Complaint Resolution Unit and addressing customer complaints related to credit cards and banking operations. Earlier positions included roles at Mobilink and HK Trading Company London, where Umair demonstrated skills in fraud control, system auditing, and sales supervision. Umair holds a Bachelor of Computer Science from Iqra University and an Intermediate degree in Computer Science from D.H.A Degree College.