Melissa Kennedy

Melissa Kennedy is an experienced professional in the banking and customer service sectors, currently serving as Customer Service Manager at Bank Australia since December 2021. Previous roles at the same institution include Acting Area Manager and Area Manager. Prior experience includes positions as a Home Loan Consultant at NAB and various managerial roles at P&N Bank, including Branch Manager and Sales Manager. Early career roles include Customer Service Representative at Westpac, Customer Service Manager at Woolworths Supermarkets, Professional Sales Consultant at Telstra, and Banking Consultant at Bendigo Bank. Melissa holds a Bachelor of Behavioural Science with a focus on Psychology from La Trobe University, a Certificate IV in Leadership & Management from the Australian College of Commerce & Management, and a Certificate IV in Finance & Mortgage Broking from Kaplan Professional.