Ichsan Rafisha

Ichsan Rafisha has extensive experience in customer service and operations, currently serving as a Customer Service Officer at PT BANK GANESHA Tbk since June 2019. Responsibilities include managing new account processes for individual and corporate clients, assisting with banking product information, maintaining time deposit accounts, handling customer complaints, and fostering customer relationships. Prior to this role, Ichsan worked as a Customer Service Officer at PT Bank Central Asia Tbk from May 2016 to May 2019, where duties involved opening accounts, providing product information, and selling funding and lending products. Ichsan's career began at PT CINEMAXX GLOBAL PASIFIK as an Operations Staff member from July 2014 to May 2016, performing various roles such as usher and cashier. Ichsan holds a Bachelor's degree in Accounting from Universitas Prof. Dr. Moestopo (Beragama) and a Vocational School diploma in Intermedia/Multimedia from Paramitha Tourism High School.