Fransiska Agatha

Fransiska Agatha is an experienced professional in user experience writing and design, currently serving as a Manager, UX Writer at PT. BANK NEGARA INDONESIA (Persero) Tbk. since February 2025. Prior roles include UX Writer at Vidio and Senior UX Writer & Researcher at SehatQ, where Fransiska established writing standards and collaborated closely with design teams. Experience at JD.ID encompasses roles ranging from CX Project Specialist to Mandarin Translator, focusing on enhancing the user journey and overseeing translation processes. Earlier career highlights include marketing administration positions at PT. Surya TOTO Indonesia Tbk., alongside teaching Mandarin and mentoring in Chinese literature. Fransiska holds a Bachelor’s degree in Chinese Literature from BINUS University.