Erika Ross is an experienced professional with a diverse background in banking and benefits management. At Bank of America, Erika held positions as Service Delivery Executive, Benefits Executive, and Senior Benefits Consultant. Prior to this, Erika contributed to the Federal Reserve Bank of Kansas City as an Assistant Bank Examiner and participated in the Management Development Program. Erika's academic credentials include a Bachelor of Arts and a Bachelor of Science from Furman University, followed by further studies at the University of Michigan.