Gaurav Bhandari

Gaurav Bhandari has over 14 years of experience at Bank of America, currently serving as a Front Line Manager - Team Lead in Operations, and has previously held roles including Risk Management Specialist and Quality Analyst. Bhandari is skilled in identifying performance gaps, determining training needs, and conducting training programs to enhance operational efficiency. Prior to Bank of America, Bhandari worked as a Customer Care Officer at Convergys for Capital One Bank USA NA. Gaurav Bhandari holds a Master's in Data Science and Business Analytics from Simplilearn, a Cisco Certified Cybersecurity Expert certification from Cisco Networking Academy, and an MBA in Banking and Financial Support Services from Narsee Monjee Institute of Management Studies. Additionally, Bhandari completed a Bachelor of Science in Physics, Chemistry, and Mathematics from Hemvati Nandan Bahuguna Garhwal University and has pursued formal education in public speaking through Toastmasters International.