Seth Hickel serves as Senior Vice President and Portfolio Coach at Bank of America, focusing on the Digital Channels within Global Transaction Services Technology. With expertise as a Release Train Engineer, Seth has facilitated agile practices and process improvements across multiple teams and time zones to enhance software delivery. Prior to Bank of America, Seth held various roles at Lowe's Companies, Inc., including Scrum Master and Senior Software Engineer, where leadership and agile methodologies were emphasized. Educational background includes degrees in Information Systems and Music Education from Appalachian State University and Berkshire Christian College, respectively, in addition to Professional Scrum Master training.
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