Nigel S. is a seasoned professional with extensive experience in service management and technology assurance, currently serving as a Senior Assurance Manager at the Bank of England since February 2015. In this role, Nigel S. is responsible for enhancing service delivery through the introduction of new capabilities in technology. Previously, Nigel S. held various positions including Senior Service Delivery Manager at the Bank of England, Head of Service Management at Banco Santander, and Business Aligned Service Manager at Deutsche Bank, where significant achievements included establishing new roles and driving service improvements. With a background spanning over two decades in IT and service operations at prestigious institutions such as Morgan Stanley and J.P. Morgan, Nigel S. possesses a robust educational foundation in Business Information Technology from Bournemouth University.
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