Kimarie Matthews

Evp, Executive Director Contact Center & Customer Engagement at Bank of Hawaii

Kimarie Matthews is an experienced professional who has held leadership roles in various companies such as Bank of Hawaii and Wells Fargo. With a background in market research, customer loyalty, e-commerce product strategy, and social care, Kimarie has a proven track record of driving customer satisfaction and implementing innovative solutions. Kimarie's expertise lies in customer engagement, contact center service experience transformation, and developing strategies for omni channel servicing. With a BA in Political Science from Stanford University, Kimarie brings a strong academic background to their professional career.

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Previous companies

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Bank of America logo
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Timeline

  • Evp, Executive Director Contact Center & Customer Engagement

    May, 2021 - present

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