Michael MacNamee

Customer Service Team Lead at Bank of Ireland

Michael MacNamee is currently a Customer Service Team Lead at Bank of Ireland, where responsibilities include supporting offshore agents, managing bank escalations, and training junior staff. Previously held roles include Learning and Development Specialist at Bank of Ireland, Event Manager at Ashville Media, and various positions at Classic Hits 4FM as a researcher and co-presenter. Michael's experience also encompasses sales assistant roles at multiple retailers and a background in music as a bassist and podcast presenter. Currently pursuing a Master of Arts in Journalism and Public Relations at Griffith College Dublin, Michael has a solid educational foundation with prior degrees in Arts, Entertainment, and Media Management, as well as Radio and Television from Dublin City University and Ballyfermot College of Further Education.

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