Sophia Falefata

Sophia Falefata currently holds the position of Senior Customer Service Specialist at Bank of Melbourne, where responsibilities have included being a Customer Service Specialist and serving as a Branch Manager Delegate. Prior experience includes working as a Customer Service Team Member at Coles, showcasing strong knowledge of store services, products, and policies, while effectively addressing customer inquiries. Sophia is pursuing a Bachelor of Laws (LLB Honours) and a Bachelor of Commerce with a focus on Finance and Corporate Law at La Trobe University, expected to graduate in November 2026. Sophia completed secondary education at Gladstone Park Secondary College, achieving a 90.55% ATAR.