Francis Loh

Francis Loh is a seasoned analytics professional with extensive experience in leadership roles across prominent companies. Currently serving as the Head of Analytics - Remediation, Risk & Governance at the Bank of New Zealand since November 2015, Francis leads analytic teams to provide data-driven solutions for remediation programs and risk processes. Previous roles include Senior Insights Lead and Product & Commercial Insights Lead, demonstrating strong capabilities in managing teams and delivering financial and market insights. Prior to BNZ, Francis held significant positions at eBay, Telecom New Zealand, and Microsoft New Zealand, focusing on pricing strategies, consumer insights, and data management. Francis holds a Master of Commerce in Information Systems and a Bachelor of Commerce in Information Systems from The University of Auckland.