Susan Lae is an experienced professional in digital banking and e-payment solutions, currently serving as SME Digital Banking and Core Banking Replacement at Bank of South Pacific since March 2017. Prior roles at the same institution include Manager E-Channels Development, where Susan focused on innovative and user-friendly ePayment solutions, and Manager Eftpos Sales, handling sales and support for the EFTPoS fleet. With a background as Team Leader in various E-Channels roles and experience at Melbourne and Olympic Park, Susan has cultivated expertise in operational management and customer service in the banking sector. Susan holds an Advanced Diploma in E-Business from Swinburne University of Technology, completed in 2007.
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