Tidie Rizanoor

Customer Experience And Listening Squad Lead at Bank Tabungan Pensiunan Nasional Tbk PT

Tidie Rizanoor currently serves as the Customer Experience and Listening Squad Lead at PT Bank BTPN Tbk, where responsibilities include leading a research team to support business objectives through customer insights. Prior experience at Kantar TNS involved roles from Research Executive to Associate Research Manager, overseeing diverse research projects across various industries and providing actionable business recommendations. An insight internship at Omnicom Media Group UK included analyzing brand campaign performances during major events like Euro 2012 and the London Olympics. Academic credentials include a Master of Arts in International Business from the University of Westminster and a Bachelor of Business Administration in Information Systems from the University of Wisconsin-Eau Claire, complemented by experience as a teaching assistant and research assistant during academic tenure.

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