Shakshi Jha

Shakshi Jha currently serves as Manager of Voice & SMS at Bankai Group, a position held since January 2022, following roles as Assistant Manager and Carrier Relation Executive. Prior experience includes serving as Center Head at SPGT Institute from June 2017 to December 2021, where responsibilities encompassed staff management, student and parent interactions, counseling, and admission management, achieving a 90% conversion rate for new inquiries and zero dropout rates. Additionally, Shakshi held the position of SME Economics at Chegg Inc. from September 2018 to April 2019. Educational qualifications include a Master of Business Administration from The ICFAI University, Tripura, and a Bachelor of Commerce from Sardar Patel University, with a focus on Human Resources Management.