For more than 100 years, Bankers Trust has been a leading financial institution for commercial and consumer banking services. Headquartered in Des Moines, Iowa, Bankers Trust is the largest privately held financial institution in the state, and employs 565 people across the country. With offices in Ames and Cedar Rapids, Iowa; Omaha, Nebraska; Sioux Falls, South Dakota; and Phoenix, Arizona; Bankers Trust offers our customers outstanding service and innovative financial solutions, including a tremendous selection of products and services.  

Strong in leadership and integrity, Bankers Trust believes in contributing to the success of the communities we serve. We do that through a strong focus on inclusion, volunteerism and financial support. Each year, Bankers Trust invests more than $1 million into the community, and our employees volunteer more than 15,000 hours annually to non-profit organizations. 

This leadership has earned Bankers Trust numerous community awards and honors including Best Bank, Best Commercial Lender, Iowa's #1 SBA Lender,  the 2017 Give Back Iowa Challenge Award, the Greater Des Moines Partnership’s Community Champion Award, the United Way Spirit of Central Iowa Award, the Outstanding Corporate Philanthropist Award, the Greater Des Moines Partnership Inclusion Award, and many others. 

You can learn more  at BankersTrust.com and at Facebook.com/BankersTrust. Bankers Trust is a Member FDIC Institution.


Banking

Bankers Trust

Don Coffin

Heather Coulter Cia, Cerp

Emily Stork

Samantha Mosser

Patrick Joyce

Jack Gonder

Emily Abbas

Tina Smith Fritz

Amanda Young

Rich Coulter

Troy Thompson

Todd Wishman

Darcy Johnson

Jenny Carter

Abbie Schurman

The Customer Experience and Support team at Bankers Trust is dedicated to enhancing client satisfaction and service quality across all banking divisions. This team manages a range of customer interactions, from direct support to strategic account management, ensuring clients receive personalized assistance and innovative financial solutions. They play a crucial role in fostering strong relationships with both commercial and consumer clients, while continuously striving to improve digital banking experiences and operational efficiencies.

Customer Experience and Support

Leadership Team

Customer Experience and Support

About

Team members

Other teams at Bankers Trust

Leadership Team

Leadership Team