Mahmood Habib Bughdadi

Mahmood Habib Bughdadi is an experienced professional in customer experience and digital transformation, currently serving as a Specialist at First Abu Dhabi Bank (FAB) since June 2017. In this role, Mahmood has held various positions, including Senior Officer in the Complaints Management Unit and Customer Service Representative. Prior to FAB, Mahmood worked at FGB from March 2011 to October 2017, where responsibilities included roles as a Senior CSR in both Alternative and Digital Channels and Direct Banking. Expertise encompasses efficient handling of customer issues and inquiries, driving sales of bank products, and providing comprehensive knowledge of financial services to clients.