Gina Smith

Gina Smith is an experienced professional with a diverse background in customer service, management, and human resources. Currently serving as a Contact Center Manager at BankFive since August 2022, Gina previously held roles such as Customer Service Specialist at BNY Mellon and Human Resources Manager at Darlington Memory Lane. Prior to these positions, Gina worked as a Mortgage Loan Coordinator at Envision Bank and operated a home cleaning service as a business owner at Genie’s Cleaning Service. Gina's extensive career also includes significant leadership roles at Citizens Bank, where responsibilities included Unsecured & Merchant Manager/AVP and Senior Manager of Education Finance. Notable experience at Santander Bank involved managing Switch Services and Business Banking. Gina holds a degree from Rhode Island College, earned between 1996 and 2000.