Shari Cosgriff is a seasoned professional with extensive experience in the banking sector and a commitment to community service. Currently serving as a Lifeline Digital Crisis Volunteer since January 2024 and a Salvation Army Volunteer since November 2023, Shari's career spans over two decades at Commonwealth Bank of Australia, where Shari holds the position of General Manager and leads the Business Service Centre, overseeing a team of 400 service professionals. Additionally, Shari has served as the General Manager of Merchant Operations and is the Chief Operating Officer for Personal and Business Banking at Bankwest, responsible for various operational teams that support frontline sales. Shari's educational background includes a degree in Teaching from the University of Southern Queensland and ongoing studies at the Australian Institute of Company Directors.
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