Johanna Porse

Customer Experience Specialist at Bannerflow

Johanna Porse has a diverse work experience spanning several industries and roles. Johanna began their career as a Shift Leader at REMA 1000 i Norge in 2012, where they were responsible for store operations, cashier work, and training new staff. Johanna then worked as an Assistant Group Leader and Customer Support at Fortnox AB from 2014 to 2016, where they answered customer inquiries via phone, chat, and email, and also took on leadership responsibilities in the absence of the group leader.

In 2016, Johanna joined Tetra Pak as a Receptionist, where they handled reception duties until 2018. The following year, they worked as a Customer Support representative at Fortnox Finans AB, assisting clients and debtors with their inquiries about the company's financial services.

In 2019, Johanna took on an internship role as a Marketing & PR Intern at Visit Sweden, where they gained experience in administration, event management, marketing, and PR. Johanna interacted with American media houses, journalists, and influencers, hosted webinars, and promoted Sweden as a tourist destination.

Currently, Johanna is working as a Customer Experience Specialist at Bannerflow, a position they started in December 2020. Further details about their responsibilities in this role are not provided.

Overall, Johanna Porse has accumulated a strong background in customer service, leadership, administration, and marketing throughout their career.

Johanna Porse has a diverse educational background. In 2008 to 2011, they attended ProCivitas, where they studied business administration. Johanna then pursued their Bachelor of Science in Business and Economics with a specialization in Management and Organization at Lund University from 2016 to 2019. During the same year, they also studied Political Science at Lund University. In 2018, Johanna briefly attended the University of St.Gallen, focusing on business administration. Lastly, in 2019 to 2020, they studied German (A1-B1) at the University of Gothenburg. Additionally, Johanna enhanced their language skills in Spanish at the Don Quijote Language School Barcelona in 2013.

Links

Previous companies

Fortnox logo
Tetra Pak logo

Timeline

  • Customer Experience Specialist

    December, 2020 - present