William Santos

William Santos is an Agile Coach at banQi since September 2021, focusing on promoting agile practices and team autonomy within the Credit Tribe. William has influenced leadership through agile methodologies and led initiatives such as defining OKR cycles. Previously, William served as an Agile Master at inGaia and Jüssi, where responsibilities included facilitating Kanban practices and removing impediments to team development. Earlier experience includes working as a Scrum Master at Hypnobox, responsible for facilitating development teams and ensuring adherence to Scrum principles, as well as roles in systems development across various companies and an early career in customer service. William holds a degree in System Analysis and Technology from Fatec São Caetano and a technical degree in Mechatronics from Etec Lauro Gomes.