Piero Novello

Chief Client Success Officer at BanQsi Inc.

Piero Novello currently serves as the Chief Client Success Officer at BanQsi since March 2025, focusing on customer satisfaction, retention, and growth through the development of customer-centric strategies and oversight of the customer lifecycle. Prior to BanQsi, Piero held roles including Director of Consulting Services at CGI from July 2024 to January 2025 and Director of Client Experience and Sales at Celero Solutions from January 2004 to July 2024, where responsibilities included managing client strategies and executing the Client Experience Strategy. Additional experience includes positions as Senior Account Executive and Manager of Hosting & Change Management. Piero's educational qualifications include a Negotiation Mastery certificate from Harvard Business School and a degree in Sales Management from the Smith School of Business at Queen's University.

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BanQsi Inc.

BanQsi is a boutique management consulting firm that provides strategic advice on ways to improve IT infrastructure and optimize Core Banking System Implementations. Banking system conversions, mergers or implementations are critical to a financial institution's brand and user experience. We are subject matter experts in this arena. Our consultants help mitigate risk for financial institutions as they migrate mission critical systems and minimize down time. With BanQsi you can be assured of a successful implementation.


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