Samantha Nelson has held roles such as Email Marketing Specialist, Customer Care Manager, and Customer Care Specialist at companies like Banyan Botanicals and Schmidt Family Vineyards. Previously, Samantha served as General Manager at Punta Mona Center for Regenerative Design and Permaculture Studies. At Banyan Botanicals, Samantha excelled in managing daily operations and team performance to maximize customer satisfaction. Samantha developed innovative customer support strategies to increase retention and satisfaction. At Schmidt Family Vineyards, Samantha ensured high levels of customer satisfaction and drove membership sales. At Punta Mona, Samantha led and oversaw various operations while serving as a lead herbalist and herbal formulator.
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