Monika Pagani-Cesa has a background in sales development, telemarketing, and first-level service desk roles in various companies within the IT, telecommunications, control technology, and machinery industries. Additionally, Monika has experience as a trainer, specializing in sales and technical training, cold calling, and telephone customer service. Monika also owned a telephone and sales marketing agency, focusing on outbound services. Monika holds a degree as a state-recognized educator and has continued their education through various seminars.
September, 2012 - present