Baratza is an e-commerce platform that sells coffee and coffee machines.

E-Commerce

Food & Beverage

Sales

Baratza

Baratza's headquarters in Bellevue, WA, United States

Kyra Kennedy

Tom Dykstra

Jordan Markezich

David Littrell

Karen Kawaguchi

Alvin Kim

The Customer Support Team at Baratza provides expert assistance to customers regarding coffee and coffee machine purchases, ensuring a seamless shopping experience. Team members address inquiries, troubleshoot issues, facilitate warranty services, and maintain customer satisfaction through timely support and informative resources. Additionally, they manage customer accounts and collaborate with the service technician team to resolve technical issues, enhancing overall product performance and user experience.

Customer Support Team

This department is responsible for overseeing and coordinating specialty accounts to ensure client satisfaction and efficient service delivery.

Account Management

This department provides assistance and guidance to customers, ensuring their inquiries and issues are addressed effectively.

Customer Support

This department focuses on providing assistance and support to customers regarding products and services.

Customer Support Services

The Leadership Team at Baratza is responsible for setting the strategic direction of the company, fostering an innovative culture, and ensuring operational excellence in the e-commerce space for coffee and coffee machines. They collaborate to enhance customer experience, drive growth initiatives, and maintain a strong commitment to quality and sustainability.

Leadership Team

This department focuses on providing expertise and assistance for product-related inquiries and issues.

Baratza

Org chart

Teams

Customer Support Team

Account Management

Customer Support

Customer Support Services

Leadership Team

Product Support

Offices

Baratza

Org chart

Teams

Customer Support Team

Account Management

Customer Support

Customer Support Services

Leadership Team

Product Support

Offices

Related companies