Mark Blackwood

Mark Blackwood possesses extensive experience in quality assurance and user experience testing, currently serving as Head of CX & QA Testing at Barclays since February 2017. Prior to this role, Mark has held various positions at Barclaycard since May 2006, including Desktop Test and Control Manager, where responsibilities included managing change pipelines, leading a team of analysts, and overseeing knowledge management systems. Mark's earlier role as Lead Business UAT Analyst involved managing Business Acceptance Testing for projects, coordinating test resources, and handling defect management. Mark holds a BSc (Hons) and an HND in Media Technology from Teesside University.