Vishal Kumar is a Solutions Architect currently leading GenAI implementations within Contact Center Technology at Barclays. With extensive experience in application architecture, design, and business analysis, Vishal has previously held critical roles at JPMorgan Chase & Co. and Infosys, where they contributed to performance engineering and created innovative monitoring solutions. Vishal holds a Master of Science in Information Science from Aspen University and a Bachelor of Technology in Information Technology from UP Technical University.
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