BARK
Danielle Mougin is a seasoned professional with extensive experience in customer service and retail, currently serving as the Senior Retail CX Lead at BARK since December 2019 after previously holding the position of Customer Service Team Lead. Prior to this, Danielle was a Customer Service Representative at Root Insurance Company from March 2019 to December 2019, contributing to the innovative mobile-driven insurance model. Danielle's career at BARK began in August 2017 as a Retention Specialist, where the focus was on customer retention strategies. Danielle also gained valuable experience at KEMBA Financial Credit Union from December 2014 to July 2017, advancing from a Teller to Teller Supervisor. Earlier roles include Department Manager at McDonald's Corporation, starting as a crew member and rising to a managerial position. Danielle graduated from Olentangy High School in 2012.
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BARK
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BARK launched in 2012 with BarkBox, its monthly themed subscription of all-natural treats and clever toys. Since then, the company has shipped more than 70 million of its favorite things to the dogs in its pack, and they've used that accumulated expertise to create their own products, experiences, and content.