Heather Morrison

Director, User Experience at Barkley

Heather Morrison's work experience includes various roles in user experience, information architecture, and content strategy. Heather currently works as the Director of User Experience at Barkley, starting in December 2022. Prior to that, they worked at BarkleyREI from 2015 to 2022, where they held positions such as User Experience Director, Senior Information Architect Specialist, and Jr. User Experience Designer. In these roles, they executed user experience design work, created effective user experiences utilizing wireframes and user flows, and executed information architecture based on analytics and client input. Before joining BarkleyREI, Heather worked at Hibu from 2014 to 2015, where they were a Website Consultation Specialist, Digital Support Specialist, and Website Content Editor. Their responsibilities included providing technical assistance, client support, and ensuring quality web content. Heather also has experience as a Barista at Starbucks in 2013 and held various roles, including Publicity Coordinator and Food Service Staff, at Olmsted Manor Retreat Center from 2004 to 2014. Overall, Heather has a diverse background in user experience, information architecture, content strategy, and customer support.

Heather Morrison's education history begins in 2009 when they enrolled at the University of Pittsburgh at Bradford. Heather pursued a Bachelor of Arts (BA) degree in Broadcast Communications and completed their studies in 2012. In 2011, they had a brief stint at the American University in Bulgaria, although they did not obtain a degree or study a specific field during this time.

Afterwards, they furthered their education by attending Southern New Hampshire University from 2015 to 2017. Heather obtained a Master of Arts (MA) degree in New Media & Marketing, focusing on the ever-evolving landscape of digital media and marketing.

Additionally, in 2013, Heather earned a certification as a Certified Guest Service Professional from the American Hotel & Lodging Educational Institute.

It is important to note that no strong assumptions can be made beyond the information provided.

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Timeline

  • Director, User Experience

    December, 2022 - present

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