Chynna Conway

Chynna Conway is an experienced customer service professional with a diverse background spanning over a decade in various roles. Currently, Chynna serves as a Call Center Lead Representative at Barksdale Federal Credit Union since July 2021. Prior to this, Chynna worked at Concentrix as a Customer Service Specialist and at JPMorgan Chase & Co. as a Bank Teller. Earlier roles include Senior Stylist at Jo Malone London and Assistant Manager at Janie and Jack, where coaching and customer satisfaction were key responsibilities. Chynna has also held positions as a Retail Advisor at Aveda Institute Dallas, Sales Lead at Lady Foot Locker, and Sales Associate at American Eagle Outfitters, showcasing a consistent focus on enhancing customer experiences and driving sales. Chynna’s educational credentials include an Associate of Arts in Merchandising and Design from Wade College, complemented by training in Hair, Skin, and Nails from Ogle School.