John Jacques

John Jacques has extensive experience in network and desktop support, currently serving as a VoIP Network Engineer at Barnes & Noble, Inc. since December 2018 and as a Network Engineer at Catapult Learning since October 2013. John’s background includes roles such as Desktop Support Specialist at PHH Mortgage and Helpdesk Analyst at MedAvante, where responsibilities included troubleshooting hardware, software, and network issues. Additional experience was gained as Network Admin at Thompson Networks and Field Technician across various companies, providing IT solutions and support. John is educated in technical fields with training from institutions such as Nettrain Technical Academy and DeVry University.