James M.

James M. is a skilled professional with extensive experience in technical support and quality assurance. Currently serving as a Senior Technical Support Engineer - Tier 2 at Barracuda since March 2020, James M. specializes in Barracuda Message Archiver, Barracuda Cloud Archiving Service, Barracuda Backup, Barracuda Cloud-to-Cloud Backup, and Email Gateway Defense. Prior to this, James M. held the position of Senior Quality Assurance Engineer at Exertis Enterprise from September 2016 to February 2020, and worked as an RMA Repair & Build Technician at Omnico Group from January 2014 to September 2016. James M. holds a BTEC National Diploma in ICT & Music from Queen Mary's College, completed between 2005 and 2008, and also has a GCSE from Cranbourne School, obtained from 2000 to 2005.