Will Samuel is a Lead Support Engineer at Barracuda MSP, where they have provided proactive technical support and case resolution for over five years. They possess extensive knowledge of Windows and Linux operating systems, SQL, networking protocols, and troubleshooting methodologies. Previously, Will worked as a Customer Service Representative at Convergys and Canada Post, and held various technical support roles at Nokia and Avast. Will holds a Bachelor of Arts in Anthropology from Carleton University and has experience in resume and cover letter reviewing at Carleton University’s Career Development Centre.
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