David Harkness

David Harkness possesses extensive experience in technical support and management within the IT sector. Currently serving as a 2nd Line Technical Support Engineer at Barron McCann Limited since May 2012, David has previously held roles such as Technical Services Support Engineer and Senior IT Field Engineer, focusing on the repair and maintenance of EPOS systems, networks, and various IT elements. As a Small Business Owner at Fettled Tech Repair from February 2009 to May 2024, responsibilities included managing the repair and maintenance of electronic home tech devices. Prior to this, David worked as a 2nd Line IT Support Engineer at JJM Networks LTD, providing support to local businesses in Cumbria. Early in David's career, positions included Assistant Manager at Morrisons and Information Systems Officer at Carlisle College, where efforts were directed towards maintaining and developing computer infrastructure. Educational qualifications include a Bachelor of Applied Science in Computer Science from Northumbria University and multiple GNVQ qualifications.