Natalja Smirnova

Natalja Smirnova has extensive experience in customer success, currently serving as Director of Customer Success at Certara | BaseCase Interactive since February 2018, having also held roles as Customer Success Team Lead and Consultant. Prior to this, Natalja worked at Stratajet from April 2015 to December 2017 in various positions including Operator Relationship Manager and Account Executive. Earlier experience includes a volunteer role at Raleigh International and a finance and tax trainee position at Bexley Holdings Limited. Natalja's career began with a sales assistant role at the British Heart Foundation. Educational qualifications include a Master of Arts Degree in Economics and Finance from the University of Aberdeen and a course in Digital Graphic Design Fundamentals from LCCA.