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Shanna Chandiwana

Assistant Director Digital, Customer & Transformation at BASILDON BOROUGH COUNCIL

Shanna Chandiwana MBA is an accomplished professional with extensive experience in public sector transformation and management. Currently serving as the Assistant Director of Digital, Customer & Transformation at Basildon Borough Council since September 2008, Shanna oversees a diverse portfolio encompassing IT, digital services, and customer engagement, while previously holding leadership roles in revenues, benefits, and business support. In addition to ongoing directorships at Burrells Investment Group and Boyd-Barrington Group, Shanna's earlier career includes strategic responsibilities at Extreme Nutrition Store LTD and various customer service positions across multiple councils. Shanna holds an MBA from Anglia Ruskin University and possesses additional credentials in project management and leadership.

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