At Basteriq, we specialize in Enterprise Service Management, helping organizations improve and scale their service delivery through platforms like ServiceNow, HaloITSM, and Servicely. Founded in 2024 and based in Europe, Basteriq was built independently by experienced professionals with a clear vision: to build something lasting through trust, value and impact. 

We serve clients around the world as true partners. We don't just deliver services; we challenge the way things are done with our experience. We explore the unexplored, challenge the unchallengeable, and strive to achieve the unachievable. We speak up and stand by what’s right, even when it’s not easy. That’s how progress happens and how partnerships come to fruition. 

People are the heart of Basteriq, and we take care of what matters the most. We promote a culture of ownership, continuous learning, and mutual respect, where everyone is empowered to grow. 

We are here to stay, to build long-term relationships, push boundaries and innovate together, making a meaningful difference.

Basteriq

This department specializes in the implementation, development, and consulting of ServiceNow software solutions.

ServiceNow Solutions

This department provides expert guidance and support in technical matters to enhance client projects and operations.

Technical Consulting

This department manages client relationships and ensures quality assurance throughout the service delivery process.

Client Services

This department is responsible for designing and overseeing the implementation of technical solutions and system architecture.

Architecture Services

This department focuses on optimizing and managing business processes to enhance operational efficiency and effectiveness.

Business Process Consulting

This department focuses on optimizing and delivering enterprise service management solutions to enhance organizational efficiency and effectiveness.

Basteriq

Org chart

Teams

ServiceNow Solutions

Technical Consulting

Client Services

Architecture Services

Business Process Consulting

Enterprise Service Management

Offices