Harkaran Singh is a seasoned Customer Success Manager at Basware since July 2022, responsible for managing a diverse portfolio of premium clients across multiple regions and conducting regular business reviews to align service improvements with client strategies. Prior to this, Harkaran held various roles at Teleperformance from May 2019 to July 2022, beginning as a Trainer, where significant contributions were made in customer experience training, followed by a position as a Guide, assisting in the development of new project standards. Earlier experience includes roles as an Analyst and Junior Analyst at eClerx from January 2017 to May 2019, focusing on escalation management and technical support. Harkaran holds a Bachelor of Technology in Computer Science Engineering from Baba Farid College of Engineering and Technology, completed in 2017, and received a 10+2 education from Akal Academy Bhadaur in 2013.
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