Nikash Syal is a seasoned technology professional with extensive experience in solution architecture and technical consulting, currently serving as a Principal Solution Architect at Basware since September 2014. Key responsibilities include managing service level agreements (SLAs), overseeing incident and change management processes, and providing technical mentorship while ensuring adherence to operational workflows. Prior roles at Basware encompass Manager of Technical Consulting Services and Senior Integration Consultant. Earlier experience includes a position as Software Configuration Engineer at ResponseTek and Software Developer at OSSAGHO Corporation, where Nikash focused on SQL Server functionalities, web development, and generating customized business reports. Nikash holds a Bachelor of Engineering in Computer Science from Chitkara University and a Diploma in Computer Science from Guru Nanak Dev Polytechnic.
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