Parveen Thakur is a seasoned professional with extensive experience in technical support and management. Currently serving as a Senior Support Consultant at Basware since May 2022, Parveen is responsible for investigating and resolving client technical issues and managing daily client support operations. Prior experience includes roles at Tech Mahindra, where as an Associate Team Lead, Parveen managed a team and oversaw delivery related to BBNMS-LS Testing and E2E Testing. Additionally, Parveen held the position of Senior Technical Associate focusing on the AT&T Design Optimization and Pricing Tool. Earlier academic involvement includes serving as an Assistant Professor at Baddi University of Emerging Sciences and Technology, where Parveen coordinated various university functions and research initiatives. Parveen holds a Master of Technology in Information Technology and a Bachelor of Engineering in Computer Engineering, along with a diploma in Computer Engineering.
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