Tino H. is an experienced Service Operations Manager at Basware, overseeing global service delivery operations since December 2012. Prior roles at Basware include Senior Service Operations Specialist, Support Consultant, and Support Specialist, where responsibilities ranged from improving service quality and customer satisfaction to conducting user research and providing e-invoicing support. Tino H. also has prior experience as a Sales Associate at TUMI/M-Boxi Oy, Passenger Service Agent at Servisair, and Sales Assistant for Nestlé's ice cream brand. Additional roles include working for IKEA, RTG Ground Handling Oy, BSG Marketing Oy, Shell, and Bring Frigoscandia. Tino H. holds a high school diploma from Mäkelänrinne Sports High School and Floyd Kellam High School.
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