Courtney Melanson

Director Of Customer Success at Basys

Courtney Melanson has a diverse work experience spanning multiple roles and industries. Courtney began their career as an Inside Sales Representative at Eyetel Imaging from an unspecified start date until 2008. From 2009 to 2011, they worked as a Business Development Consultant at Staples Business Advantage, where they consistently achieved sales targets and received recognition for their performance.

In 2011, they joined Forrester Research as an Account Manager, responsible for managing existing clients and renewing contracts. Courtney developed strategic partnerships with C-level executives and worked with analysts and consultants to sell Forrester solutions.

Since 2013, Melanson has been at Bridgeway Benefit Technologies, starting as an Account Manager and later moving up to the position of Customer Experience Manager. In this role, they defined strategies to optimize office efficiency and enhance customer relationships. Courtney also took on the role of Senior Customer Experience Manager, where they focused on driving strategic direction for customer benefits administration software and managing key client relationships.

Courtney Melanson earned a Bachelor of Science degree in Business and Marketing from Towson University. The specific start and end years of their education are not provided.

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