Heidi Caruso

Heidi Caruso is an accomplished professional with extensive experience in technology and operational management within the retail sector. Currently serving as a Senior Applications Analyst at Bath & Body Works since October 2022, Heidi oversees Omni Channel integration initiatives and collaborates cross-functionally to enhance customer experiences. Prior roles at Bath & Body Works and L Brands included responsibilities as Store Operations Manager and Senior Business Analyst, where Heidi focused on technology request intake processes and incident management improvements. Earlier career positions involved leadership in technical support services and operational support for Victoria's Secret. Heidi holds a degree in Fashion Merchandising from The Ohio State University.